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Fitness Team

Frequently Asked Questions

From 3D body scanning technology specifics, to data privacy, to subscriptions, we have it all cleared up

FAQs

General Information

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    With the Fitycal app, you can easily scan your body anytime, as often as you like, to gain a detailed understanding of your body shape, values (like body fat percentage, lean mass, your body symmetry,...), and measurements (circumferences of your chest, waist, hips, thighs, and more). It provides a comprehensive 3D avatar that you can explore to track changes and insights about your body.

    3D Body Scan Anywhere, Safely.

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    The body scanning process is very easy and quick. When you click the 'Start New Scan' button, your camera will open, and a bot will guide you step-by-step through the process. To get the best results, follow a few simple but important steps: make sure you have good lighting facing you, remove any nearby objects, and wear tight-fitting clothes or underwear. This is because the measurements are taken at the surface of your body, and loose clothing can lead to inaccurate measurements and body values.

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    You can use the Fitycal app with your iPhone. For Android users, the app will be available soon!

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    No, there is no difference. The same features will be available on both iOS and Android devices

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    You can check for yourself and be surprised by how accurate the measurements are! The more you scan, the better you'll become at the scanning process, and the more precise your results will be.

     

    https://prism-labs.notion.site/List-of-Scientific-Publications-1198ef4535c78003bdbbf5d0ae5c6704

     

    https://www.prismlabs.tech/blog/new-validation-study-confirms-prism-labs-technological-superiority-in-mobile-body-composition-analysis

FAQs

Technical and Functional Details

FAQs

Pricing and Privacy

  • Yes, a subscription is required to use the app and to keep tracking your progress. We believe the insights you'll gain from it are worth it! Subscribing will help you stay motivated and reach your health goals more effectively.

  • the app will be soon launched for all users. we haven’t decided on the price yet, but we are sure that the price will be less than 2 big Macs menus.

  • Yes, we offer different pricing tiers! You can receive discounts for longer subscription periods (6 months and yearly) or by using a discount code (in the near future). This way, you can choose the plan that best fits your needs and save money while achieving your health goals!

  • How is my data stored and protected?

    Your data is securely stored in AWS and DigitalOcean, both of which are highly secure and compliant with GDPR. Your data is encrypted, making it impossible to identify you. Only you have access to your data, and you can choose to share it if you wish. Your privacy and security are our top priorities!

  • Yes, you can delete any scan data whenever you want. Simply click on the scan you wish to delete, then select the option that appears after clicking the three dots in the top right corner of the scan page.

  • Only you can choose to share some encrypted information that does not identify you with third parties. This option is available only if you agree to share your information. The third parties involved are responsible for developing the program, and the information you share will be used for machine learning and improving technology, not for commercial purposes.

FAQs

Health and Fitness Integration

  • Yes, you can definitely use your body measurements to track your fitness progress! Regular measurements help you see changes in your body and adjust your fitness routine to meet your goals.

  • Currently, the app does not support integration with other health and fitness apps, but we are actively working on features that will better meet your fitness and health needs.

FAQs

Future Updates

  • The Android version will be in the works soon after a successful launch of the iOS version. 

  • Of course! We are currently working on new features based on feedback from our community. If you have any ideas or suggestions that you think would be helpful for you and others, please let us know. We promise to consider them!

FAQs

Customization and Additional Use Cases

  • Currently, we have a beta version of the app available for testing. The full version will be launched soon on the App Store. 

  • Practically, you can scan yourself anytime, but the best time is in the morning before breakfast. We recommend at least one scan each week to track your progress effectively.

  • Yes, we can send your 3D avatar and data via email in a format that can be read on other platforms. The first time we do this, there will be no charge.

  • With the Fitycal app, you can track a comprehensive range of body values and measurements.

    Body Values:

    • Body fat percentage

    • Lean mass

    • Fat mass

    • BMI

    • Healthy weight for your height 

    • BMR

    • Waist-to-hip ratio

    • Waist-to-height ratio

    • Body symmetry

    Measurements:

    • Biceps circumference

    • Neck

    • Upper chest

    • Lower chest

    • Shoulders

    • Hips

    • Waist

    • Thighs

    • Calves

  • Please read our articles linked through the information icon on every feature, for more understanding. the articles are very short and clear:

    • BMI

    • Healthy weight for your height

    • Lean mass

    • BMR

    • BMR recommendations 

    • Waist circumference

    • Fat mass

    • Waist-to-hip ratio

    • Waist-to-height ratio

    • Body symmetry

  • Yes, you can definitely use the 3D scan for custom clothing and other personalized items! The measurements will help you customize your clothes, and you can send them to your tailor. You can also use your measurements for any item that requires specific body measurements.

  • Yes, this technology can be used for purposes beyond health and fitness! You can utilize your body measurements for any use case that benefits you, whether it’s for custom clothing, personalized products, or other uses.


  • https://prism-labs.notion.site/User-facing-FAQ-Template-12f8ef4535c780e6b4c9de546d6ff4f3

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